Asking for information, Indirect questions, Connectors of addition
V této kapitole se dozvíte jak se správně anglicky ptát na informace a to nejen o produktech a službách. Ukážeme si zde i nepřímé otázky v angličtině, nebo použití spojovacích výrazů pro doplňující informace.
Asking for information
We write an inquiry when we want to ask for more information concerning a product, service or other information about a product or service that interests us. These letters or emails can be written in response to an advertisement that we have seen in the paper, a magazine, a commercial on television when we are interested in purchasing a product, but would like more information before making a decision.
Here are some tips to help you write a letter asking for information:
- Get to the point. Tell the reader exactly what type of information you need and politely ask him/her to send it to you. Assure the reader you will pay any customary fees that are involved.
- Provide a brief explanation as to why you need this information.
- Thank the reader. Be sure to provide your contact information
Important language to remember:
- The start: Dear Sir or Madam, To Whom It May Concern, etc.
- Giving reference: With reference to your advertisement in..., Regarding your advertisement in ...
- Requesting a catalogue, brochure, etc.:... , would (could) you please send me ...
- Requesting further information: I would also like to know ..., Could you tell me whether ... , I am looking for…, I am also interested in…, Could you also give me some information about…
- Conclusion: I am looking forward to hearing from you soon
- Close: Yours faithfully, Sincerely
An Example Letter (US English)
Jannett Benson
2520 Alley Ave.
Idaho Falls, ID 78501
Jackson Inc.
3287 21st St.
New York, NY 12001
September 11, 2001
To Whom It May Concern:
With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalogue? I am interested in buying some ESL books for our Language Department. We will, of course, pay the fees involved. I would also like to know if it is possible to make purchases online.
Thank you very much. I am looking forward to hearing from you soon.
Sincerely,
J. Benson
Jannett Benson
Administrative Director
Idaho Falls Community College
Indirect questions
Direct questions are often considered impolite when speaking to strangers. To be more polite we often use indirect question forms. Indirect questions serve the same purpose as direct questions, but are considered more formal. When using an indirect question, use an introductory phrase followed by the question itself in positive sentence structure. Connect the two phrases with the question word or "if" in the case the question is a "yes", "no" question.
Introductory phrase + question word (or if) + positive sentence
Where is the conference? > I was wondering if you know where the conference is?
When does the PA usually arrive? > Do you know when the PA usually arrives?
What time is she going to come? > Could you find out what time she is going to come?
Connectors of addition
We use these connectors to give additional information:
too, as well, also, in addition
Here are some examples to see how they are used. Notice the position of the connectors.
too /as well are use at the end of the sentence:
Labour costs are high. Inflation is high too / as well.
also usually comes before the second verb (when the second verb is "to be" we put also after the verb):
The country has high inflation and it also suffers from high unemployment. (MLC is a successful company. It is also a very large company.)
In addition is usually used at the start of the second sentence:
High corporate taxes reduce companies' profits and in addition they do not encourage foreign investment.
High corporate taxes reduce companies' profits. In addition they do not encourage foreign investment.
Kontrolní otázky...
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Which sentence is correct?
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Yes, correct.
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Incorrect.
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Which sentence is correct?
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Yes, correct.
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Incorrect.
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